Delivery Terms

1. Processing Time
Orders are typically processed within 24-48 after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Time
Standard delivery takes 8-12 business days after order processing..
3. Shipping Costs
Shipping fees may vary depending on the selected delivery method and destination.
5. Tracking Orders
Once your order is shipped, you will receive a confirmation email with a tracking number.
You can track your order status on our website using the tracking tool.
6. Failed Deliveries
If a delivery attempt fails due to an incorrect address or unavailability, our courier may attempt redelivery. Additional fees may apply for redelivery.
Please ensure your delivery details are accurate and complete at the time of placing the order.
7. Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of receiving the package.
Provide a photo of the damaged item(s) and your order details for a resolution.
8. Returns and Exchanges
Refer to our [Return and Exchange Policy](link to the policy) for details on how to return or exchange an item.
9. Customer Support
For any delivery-related inquiries, please contact our support team at [Insert Contact Email/Phone].